Frequently Asked Questions
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1.Where are you located?
McAllen, TX

2. Is shipping available?
YES, Shipping is available to most major airports.
3. How much is shipping?
Shipping is $250 with Continental Airlines and $300 with Delta Airlines.
4. Is shipping safe?
YES, shipping is very safe. I have sent puppies from across the US and to
some airports in Canada. They have all made it safe. Some people think
that the puppy would get lost along the way, but this has NEVER happened!
Don't worry, your puppy is safe with both Continental & Delta Airlines!
5. Can you hold a puppy until next week?
Unfortunately I can only hold a puppy once a deposit is received.
6. If I paid for a puppy today, how soon can I get him/her?
Depending if the puppy is old enough for their forever home.
I can deliver the puppy to you in as little as 1-2 business days.
Puppies that are newborns will be placed on hold once a deposit is received
and can be picked up at 6 weeks or delivered to you by 8 weeks of age.
7. Are your puppies raised in your home?
YES! All my puppies are raised in my home.
I always have family over so they are very well socialized.
8. Do you guarantee your puppies?
YES! The contract/guarantee can be found by clicking the link: guarantee
9.Do your pups have shots? Have they been de-wormed?
YES! All puppies are up to date on all shots and de-wormings.
10. Are your puppies puppy pad trained?
YES! Most puppies are 100% puppy pad trained.
11. What is the price difference in the puppies?
Price is determined by: gender, color, size, and other characteristics.
Example: A 2 pound full grown female will cost more than a 6 pound full
grown male.
12. Once I purchase a puppy do I have to book the flight?
No. I will take care of booking the flight and email you all the details.
Flight #s, Flight arrival time, and where exactly at the airport to pick your
puppy up.
13. What do I need to bring with me when picking up the puppy.
You will need your ID or Drivers Licence and Booking Confirmation #.
Other things that you may want to bring: Napkins, Baby Wipes, Nutri-cal.
14. What is Hypoglycemia?
In small teacup and toy breeds Hypoglycemia is very common.
Hypoglycemia is a drop in blood sugar levels. Please read more about
hypoglycemia here: Hypoglycemia
15. Does my deposit of $200 go towards the price of the puppy?
YES! If for any reason you change your mind on your puppy the deposit is
non-refundable and you have up to 6 months to use the deposit towards
another puppy.
If any of your questions have not been answered please feel
free to email me! RGVpuppies@gmail.com